To help our users understand best our processing times and when their pending transfers will complete, we've put together the most frequently asked questions below.
Wyre's payments team is available Monday through Friday from 9 am to 6 pm PST, with available batching times after hours.
Transfers created after the cut offs outlined below will be processed next business day as soon as possible (i.e payment submitted on the weekend will be processed first thing on Monday morning).
For any payment related inquires please email [email protected].
Cut-off Times & Payment Details
💰 Cryptocurrency (BTC & others)
- Same day delivery, almost instant.
🇨🇳 Chinese Yuan (CNY)
- Same day delivery, local bank transfer.
🇧🇷 Brazilian Real (BRL)
- Send by 8 am PST for 1 - 2 day delivery, local bank transfer.
🇪🇺 Euro (EUR)
- Send by 10 pm PST for 1 - 2 day delivery.
- SEPA bank transfer by default, wire transfer can be requested.
🇬🇧 Great British Pound (GBP)
- Send by 10 pm PST for 1 - 2 day delivery - temporarily unavailable (11/19/19).
🇲🇽 Mexican Peso (MXN)
- Send by 4 pm PST for Same day delivery, local bank transfer.
🇺🇸 US Dollar (USD)
- Send by 12 pm PST for next day delivery.
- ACH transfer by default, wire transfer can be requested.
🇺🇸 US Dollar (USD) global
- Send by 1 pm PST for 1 - 2 day delivery, wire transfer onl
⚠️ Please be advised that the delivery schedule is based on bank business days.
We do not process payments on bank holidays or weekend. We will always try our best to process your payments as soon as possible.
If there are errors with the recipient bank information, there may be additional delays as we track down the correct information to process the payment successfully.