To ensure that transactions are processed on the Ethereum network (blockchain), outgoing transfers sent to external Ethereum wallet addresses are charged a "mining" or "network" fee. This fee is paid directly to the miners, Wyre does not profit from sending or receiving Ethereum .
Wyre passes this miner fee onto users to complete their transfers. Currently, this fee is set to ETH 0.0001*, no matter the transfer amount.
You can always check the miner fee on the Wyre dashboard:
If you have any issues with your account, please contact us at [email protected].