Wyre uses Plaid to help users connect their bank accounts to our platform using their bank login credentials. Plaid supports most major bank institutions like Chase, Wells Fargo, Bank of America, as well as smaller banks and credit unions.

Due to the nature of our integration with Plaid, there are some popular institutions and credit unions that are not supported at the moment.

What happens if my bank account is not listed? 

Plaid currently supports over 2000 financial institutions, and they’re continuously working on adding more. If your bank does not appear in the list, there may be two reasons why:

  • Your bank is not supported by Plaid.
  • Your bank is not supported with our current integration with Plaid. 

Because we require additional bank details to complete our user verification, this limits the number of banks we can support with our Plaid integration. Plaid may support over 2000 financial institutions but if these institutions do not collect or share the information we need, we're not able to support them. 

We understand how frustrating this is and we are constantly sharing user feedback with Plaid and our Product Team to improve our services.

Other companies that use Plaid support my bank but Wyre does not.

Yes, this is something users will see when using other exchanges that have a different Plaid integration set up. Since we require more information from the banks to complete our user verification, we have a limited amount of banks we can support - regardless of whether the bank is supported by Plaid. This is a common issue for smaller banks and credit unions.

I have tried to connect my bank account, but am receiving an error message from Plaid. 

Our integration with Plaid may limit the bank and type of bank account users are able to connect, which could result in an error message when trying to connect your bank account.

If you're having a hard time connecting your bank account, please email us at [email protected] or chat with us in real time 👉

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